Growing online conversations at PwC

Through our online social networks, we are learning that good ideas can come from any part of the business or market. The voice of the people has never been louder.

At PwC, we are helping our people adapt to the digital world and prepare for the workplace of the future. Through our digital strategy, development of a new dynamic online environment and several new technology initiatives, our people have access to a range of choices that let them work where, when and how they choose.

Since the launch of our internal social media platform Grow Wall, our people have had over 20,000 online conversations. They post their thoughts and suggestions about what’s important to them, which their colleagues comment and vote on. For example, a recent competition to raise support for our sponsorship of TEDx Sydney – a conference run by not-for-profit TED to bring together people from the technology, entertainment and design industries – saw 2,400 contributions on how we can add value for our clients and identify opportunities to improve working at PwC.

This new way of having a conversation has increased engagement with our people, led to changes in staff policies, helped raise funds for our charity partners, connected people across the business, and given our leadership the confidence to use and promote other social media platforms.