Performance highlights

  • PwC’s total revenue was $1.42 billion,
    representing growth of 1 per cent on FY08.
  • We were named Market Leader in the BRW Client Choice Awards, Audit Firm of the Year in the CFO Awards and one of International Tax Review’s Leading Australian Tax Advisers, among other honours.
  • We became carbon neutral and reduced our carbon emissions before offsetting by 23 per cent (substantially exceeding our target of 10 per cent).
  • Despite changing economic conditions, we invested
    $94 million in developing our people and did not implement hiring or promotion freezes.
  • We were recognised as an EOWA Employer of Choice
    for Women and the Top Company for Global Diversity
    by
    DiversityInc.
  • We received the BRW ANZ Private Business Awards award for Excellence in Community Practices.
  • The firm undertook some $15 million of professional services work in the not-for-profit sector pro bono or at highly discounted rates. We also donated some $3.5 million, thanks primarily to our payroll giving program and firm matching.
  • We continued our commitment to shaping the debate on important issues in the community by, among other activities, a submission to the government’s Henry Tax Review and hosting a National Health Forum.
  • We began refining our environment management system
    to align with ISO 14001, participated in the Corporate Responsibility Index for the first time and were the only professional services firm to release independently
    assured greenhouse gas emissions accounts for FY08.
  • PwC joined with Asialink and the Melbourne Institute to launch the Asialink Index, the first ever comprehensive
    index of Australian/Asian engagement. PwC is also a sponsor of Melbourne University’s Asialink Leaders’ Program.
  • Australia hosted the global rollout of PwC’s new
    auditing platform as part of the Assurance
    practice’s connectedassurance* commitment to
    delivering best practice processes, greater value
    and insights and an unparalleled client experience.
  • We launched a $1 million sponsorship
    of the Centre for Social Impact.
  • We established a Debt and Capital Advisory practice led by specialists with over 20 years of banking experience.
  • We made strategic acquisitions to enhance our breadth and depth of client service, including Clarendene Estate Planning Lawyers, Mainsheet Corporate and Franchise Developments Management Consulting.
  • Eighty-six per cent of respondents taking part in our ECLIPSE client feedback surveys and face-to-face interviews rated us at least four out of five for overall satisfaction.
  • We held the inaugural PwC Experience Awards to identify
    and celebrate the teams and individuals leading our firm in delivering distinct experiences.
  • PwC’s Purchased Additional Annual Leave take-up
    increased by more than 75 per cent on FY08.
  • The PwC Foundation hosted the second annual PwC Transparency Awards, promoting improvement in the quality and transparency of reporting by not-for-profit organisations.
  • As the effects of the global financial crisis began to surface, 3,500 of our people elected to take 10–15 days of unpaid leave to help preserve the fabric of the firm.